Better Business Bureau

Michael Drummond is President and CEO of the Better Business Bureau Serving Southeast Louisiana, where he leads efforts to strengthen trust between businesses and consumers across the Greater New Orleans region. Prior to relocating to New Orleans, Michael spent 13 years with the Better Business Bureau Serving Central Florida in Orlando, gaining deep experience in accreditation, governance, and marketplace trust initiatives. Today, he works closely with business leaders and community partners to promote ethical business practices, fraud prevention, and integrity as a competitive advantage in an increasingly complex marketplace.

Michael Dummond presented to the GNOEA members a brief background on the BBB. The BBB is a local non-profit (501c6) organization. There is a license agreement with the International Association of BBBs to provide a BBB program and services in designated areas. The local offices are evaulated annually bu the IABBB for compliance with performance standards. the Local BBB offices are governed by a local board of directors.

With a BBB membership, businesses have access to promote their accreditation with the BBB logos. Businesses also have accress to an online buisiness portal. An accredited business can easlily request reviews from customers and can send reviews to their BBB profile and other online platforms like Google, Yelp, & Facebook. Any business can create an online business profile with the BBB even if they are not a member.

Please click here to view Michael’s full presentation

Membership

If you have a prospect, please have them connect with Jacquie Bonano, membership chair at membership@gnoea.com.

Thank You & Announcements

Q2 dues reminder

Member referral program has been extended to the end of 2026! Refer a member and once they join you will receive one quarter of waived dues.

Guests

Member Thank You’s & Announcements

David Greengold, Juan’s Flying Burrito thanks Lalo (tequilla) for attending the meeting on Cinco De Mayo. David brought Lalo Tequilla for GNOEA members to try.

Stanton Murray, Murray Yacht Sales thanks Paul Cosma, Uptown Auto Specialist for helping with his wife’s car.

Upcoming Meeting Schedule

May 12- Inspector General, Ed Michel

May 19- Crawfish Boil- Ecology

May 26- No meeting, Happy Memorial Day

June 2- Jon Atkinson, Idea Village

June 9- No Meeting

June 16- Michael Sawaya, Audubon nature Institute, Board meeting

June 21- No meeting

June 30- Tim Scott, Fischer & Phillips

July 7- No meeting, Happy Fourth of July

July 14- TBD- board meeting

July 21- No meeting

July 28- TBD

Check the website for updates and bulletins that include upcoming events. Meeting events are on the calendar. Speaker suggestions: contact Program Chairman, Nick Wall at nwall@kteanalytics.com